Dec 2024

Moderated by Canalys Analyst Ben Caddy.

The panel featured insights from:

Ashish Sacher
Director – Consumer PC Category, Greater Asia
HP

Erica Smith
Chief Marketing and Alliance Officer
Blue Connections IT

Fabrice Campoy
Director Global Channel – Solutions & Services
Lenovo

Tommy Lim
CEO
ICT Group Zone Sdn Bhd

Mehul Thakkar
APJC Sustainability & ESG Lead
Dell Technologies

The “Truly Circular IT: Pipedream or Possibility” Expert Hub at the Canalys Forums 2024 APAC tackled the critical challenge of transitioning to a more sustainable, closed-loop IT ecosystem.

Ben Caddy set the stage, emphasizing that It needs to start with vendors, redesigning for circularity and that consumers need to be open to refusing new products, and investing in circular products, as a standard. He also highlighted the importance of repairing devices as a really simple way to enable the circular economy, while noting that recycling should be a last resort option.

Highlights from the panel:

What is new and old, when we have delivered all the right circular services.Tommy Lim

Every man and his dog now claim they can refurbish… We must ensure that we are extending the right to refurbish for the channel… Refurbishing according to quality standards can create a product as newFabrice Campoy

Europe is definitely leading when it comes to circular IT.
Australia is behind here.
Erica Smith

If the market is ready for circular IT.
Vendors then have no chance but to advance circular IT.
Mehul Thakkar

Ashish Sacher outlined the 3 concerns that customers could have around circular- and how all 3 can be alleviated to deliver value to the users and customers.