Lenovo Repair Request




The Intelligent Devices Group (IDG) is a global operation comprised of the PCs and Smart Devices (PCSD) business unit and the Mobile Business Group (MBG). They have more than 30 years of experience in PCs and nearly 40 years of experience with mobile phones. Their portfolio of products, solutions, software, and services ranges from PCs and smartphones to smart collaboration and augmented and virtual reality (AR/VR) solutions.


Senior Account Executive, Blue Connections IT

Notebook technology today has evolved to help the remote users to be available any time anywhere. With the Lenovo ThinkPad range, you can create a modern workplace to run your business your way.

With Lenovo, the best of breed notebook hardware platform, as confirmed by Gartner, it’s lightweight and enhanced technology features let you have the best intuitive user experience. ”

As our industry becomes more and more competitive, and customers not only expect more but demand more from partners, the status quo will no longer yield the success of the past. Companies need to differentiate themselves in the market through creative and innovative initiatives to grab the attention of the customer. This not only maintains relationships and creates stickiness but also creates new interest to get that valuable foot in the door.
The winner of this category is a master in all of the above and successfully delivers initiatives that are different, fun and innovative while also making sure there is a core message that resonates and differentiates.
It gives me great pleasure to announce our innovative partner of the year winner: Blue Connections.

Frank Eagleton, Channel Manager, Lenovo Australia

Lenovo 2020 PCSD Australian Innovation Partner of the Year!

Congratulations to the Blue Connections IT team for winning Lenovo’s 2020 PCSD Australian Innovation Partner of the Year award.

Lenovo Coffee

At Blue Connections we like our vendor relationships the same way as our coffee –


Blue Connections Platinum Partnership

Platinum Partnership provides our customers with the following benefits:

  • Exclusive pricing

  • Tier 1 support

  • Information on new product launches and updates

  • Access to roadmap and technical sessions

  • Product evangelists

  • On site repair centre

  • Certified sales and technical team

  • Warehouse facility of current model Lenovo products and accessories – ensuring fast delivery time

  • Exclusive access to dedicated Lenovo resources and demonstration product

  • Access to Lenovo finance

Reshape your reality with the world’s first foldable PC

Lenovo ThinkPad X1 Fold

Introducing the industry’s first foldable, single-screen, multi-function 5G 1 Always Connected PC (ACPC). The ThinkPad X1 Fold will forever change the way you work, play, create, and connect from everywhere you go.

The ThinkPad X1 Fold will transform how you use your device throughout the day. Finally, one small, yet powerful device can go from presentations to emailing to reading to drawing without losing a signal or weighing you down. You’ve never experienced versatility, mobility, connectivity, and productivity like this before. This is truly smarter technology for all.



Blue Connections IT Tech Talk on the Lenovo ThinkVision P24H-20

Watch Bill Mackay unbox the Lenovo ThinkVision P24H-20 and run through its features.


Blue Connections IT Tech Talk on the Lenovo L13 Yoga

Watch Bill Mackay unbox the Lenovo L13 Yoga and run through its features.

Gadens Case Study

How Gadens used a PC refresh to transform the way they do business

Implementing an over-arching, end–to–end strategy, to drive business needs:

  • Support mobility, so staff can work wherever they can service clients best
  • Support efficiency with paperless collaboration and meetings using digital ink, pen-based technology and digital document management
  • Ensure the right people were using the right devices with the right capabilities
Gadens Case Study

Lenovo ThinkVision T34w-20 Monitor

See It All On The Panoramic Screen

Make multitasking a breeze on the ThinkVision T34w-20 that is designed keeping workforce productivity in mind. Combined with the ThinkPad P15s workstations powered by 10th Gen Intel® i7 processor, this 34-inch, WQHD resolution, USB-C Hub Monitor allows you to conveniently carry out everyday tasks like number crunching and working on spreadsheets, with ease. Browse or work on multiple applications at once without missing a detail, thanks to its 21:9 industry-leading 1500R curved panel. The T34w-20’s USB Type-C one-cable solution, a space-saving and cable management feature, optimises your desk space and minimises clutter, enabling efficient working. Its Smart Power function intelligently detects overall power consumption and dynamically manages the power delivery to each connected device. Additionally, this TÜV Rheinland Eye Comfort certified monitor reduces eye fatigue so you can achieve maximum productivity, every day.

Use these brochures to discover Lenovo’s range of solutions

Lenovo Desktop Solutions
Desktop Solutions
Lenovo Mobility Solutions
Mobility Solutions
Lenovo Productivity Solutions
Productivity Solutions
Lenovo Security Solutions
Security Solutions
Lenovo Keyboards and Mice
Keyboards & Mice

Evolve your IT with a Modern Workplace solution from Blue Connections

To function as a modern workplace, and keep pace with ever-increasing demands from clients, employees, partners and suppliers, your business needs to work as efficiently and productively as possible. This includes collaborating effectively and working remotely – from any device.

However, from an IT perspective, facilitating this flexibility and efficiency – across procurement, installation, support, security and maintenance – can be very challenging and time consuming.

This is where Blue Connections Modern Workplace solution can help.


Creating a modern workplace in a socially distant world
Adapt and thrive with a Modern Workplace solution from Lenovo and Blue Connections IT
Visit our Modern Workplace Solution Page
Embrace Hybrid Working with the ThinkSmart Hub

Embrace Hybrid Working with the ThinkSmart Hub

The newly redesigned ThinkSmart Hub from lenovo is a powerful tool for helping teams connect, share, and collaborate seamlessly and securely from anywhere. It’s built on the popular Microsoft Teams Rooms platform that your employees already know and comes with innovative, built-in security and manageability solutions from Lenovo and the built-for-business Intel vPro® platform.

Multi-tasking 2.0: How new trends in computing are helping us work more efficiently and safer than ever

Multi-tasking 2.0: How new trends in computing are helping us work more efficiently and safer than ever

There is a revolution in how professionals are multitasking, and in the productivity gains that can be achieved through a focused investment on technology to facilitate it. This white paper looks at how multi-tasking 2.0 can improve the office environment and reduce risks to employee health and enhance productivity. It also highlights how to achieve a true multi-tasking environment by rolling out the right hardware and peripherals.

Workforce Mobility

White Paper: Workforce Mobility

How to maximize the benefits of mobility while minimizing the costs and security risks. Follow the 3 essentials:

  • Uncompromised productivity
  • 360 degree security
  • Reliable durability
Modern Device Technology Solution Datasheet

Modern Device Technology Solution Datasheet

To achieve maximum productivity, today’s dynamic and fast-evolving businesses require modern device technology, across all 3 user types:

  • Mobile Users
  • Non-Mobile Users
  • Advanced users

Lenovo and Blue Connections: Great Partnership, Great Events

Cheeseboard to the Keyboard
Cheeseboard to the Keyboard
Gin Tasting
Gin Tasting
Oaks Day
Oaks Day
Trivia Night
Trivia Night
80's Trivia Night
80’s Trivia Night

How Blue Connections works with Lenovo

Client Reference:

Councils & Local Government

Blue Connections together with Lenovo have created a strong presence in Victorian Local Government. Councils and agencies aim to enable simpler, faster, valued and engaging community interactions through digital transformation. Lenovo technology has enabled the Modern Workplace via Intelligent Transformation.

Standardising fleets on fit for purpose devices such as the X1 Yoga, with the Active Stylus and 360° touchscreen enable collaboration and drive productivity. With Embedded WWAN connectivity users are able harness the cloud with controlled secure access, always remain up-to-date.