We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo and Blue Connections IT can deliver the highest level of support with Lenovo Premier Support Services. Benefits of Lenovo Premier Support Services include a direct line to our most elite technicians who listen first then deliver advanced troubleshooting – no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. You also have access to technical account managers who act as a single point of contact for case management.
You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier Support Service difference.